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PRIVACY POLICY

Privacy Policy and User Agreement for The Ellijay Songwriters Festival

Effective Date: 1/1/2023
 

The Ellijay Songwriters Festival ("The Songwriters Festival") is committed to protecting the privacy of our attendees, artists, and website users. This Privacy Policy and User Agreement explains how we collect, use, store, and share personal information, as well as the terms and conditions for using our website and services.
 

Privacy Policy

1. Information We Collect

We collect personal information from festival attendees, artists, and website visitors, including:
 

a. Attendee Information

  • Name

  • Address

  • Phone number

  • Email address
     

b. Artist Information (Collected Through Applications)

  • Name and stage name

  • Contact details (phone, email, address)

  • Social media handles

  • Biography and background information

  • Links to websites, songs, and performances

  • Promotional photos or videos
     

c. Automatically Collected Data

  • Website tracking data (via cookies and marketing pixels)

  • Engagement with our email or text marketing campaigns

  • Browsing behavior and site interactions
     

2. How We Use Your Information

The Songwriters Festival uses the collected information to:

  • Manage event registrations and ticket sales

  • Communicate with attendees and artists via email and text marketing

  • Promote upcoming festivals and related events

  • Share necessary information with venue owners, vendors, employees, and volunteers

  • Enhance marketing efforts through website tracking and remarketing campaigns

  • Process payments through a third-party ticketing and payment provider
     

3. Information Sharing and Disclosure

We do not sell personal information. However, we may share data with:

  • Venue Owners and Event Partners – To facilitate event logistics and promotions.

  • Third-Party Vendors – Including marketing agencies, payment processors, and ticketing platforms.

  • Employees and Volunteers – Who assist with event operations and communications.

  • Marketing and Promotional Partners – To promote artists, events, and festival experiences.
     

4. Use of Images and Social Media Content

By attending The Songwriters Festival or participating as an artist, you grant permission for us to:

  • Use images or videos in which you appear for marketing, promotional, and advertising purposes.

  • Use content from social media where you have tagged or mentioned The Songwriters Festival.

  • Utilize images and information from artist websites and social media to promote scheduled performances. If you do not wish to have your images used, you must submit a written request before the event.
     

5. Cookies, Tracking, and Remarketing

We use cookies, tracking codes, and remarketing pixels to:

  • Analyze website traffic and user behavior

  • Track marketing campaign effectiveness

  • Display targeted ads for future events
     

Users can manage cookie preferences through browser settings.
 

6. Third-Party Payment Processing

All ticket sales and financial transactions are securely processed through a third-party payment provider. The Songwriters Festival does not store or have direct access to full payment details, such as credit card numbers or banking information. Transactions are subject to the payment provider’s terms and policies.
 

7. Security and Data Retention

  • Personal information is securely stored and only accessible to authorized personnel.

  • Marketing and transaction data is retained as long as necessary for event operations or required by law.
     

8. Opt-Out and Data Requests

  • Users can opt out of marketing emails and texts at any time.

  • Attendees and artists may request to review or delete their personal information by contacting us.
     

9. Updates to This Policy

The Songwriters Festival may update this Privacy Policy periodically. Any changes will be posted on our website.
 

User Agreement

1. Acceptance of Terms

By accessing our website, purchasing tickets, signing up for marketing, or participating in The Songwriters Festival events, you agree to the terms outlined in this agreement.
 

2. Use of Services

Users agree to use The Songwriters Festival’s website and services lawfully. The following activities are strictly prohibited:

  • Providing false or misleading information

  • Attempting to access restricted information or systems

  • Copying, modifying, or distributing our content without permission

  • Engaging in any unlawful, fraudulent, or abusive behavior while attending events
     

3. Payment Processing

All ticket purchases and payments are processed through a third-party payment provider. The Songwriters Festival does not store or manage financial information directly. Users are responsible for reviewing the payment provider’s terms and conditions.
 

4. Liability Disclaimer

The Songwriters Festival is not responsible for:

  • Injuries, accidents, or health issues that occur during festival events unless caused by negligence

  • Unauthorized use of attendee or artist information by third parties

  • Interruptions in website access due to technical issues


Attendees and artists participate at their own risk and agree that The Songwriters Festival is not liable for unforeseen incidents during events.
 

5. Festival Rules and Conduct

  • Attendees and artists must follow all event rules and venue policies.

  • Disruptive or inappropriate behavior may result in removal from the festival without refund.

  • Artists must comply with performance agreements, including scheduling and promotional requirements.
     

6. Intellectual Property

All branding, event materials, images, and content created by The Songwriters Festival are protected by copyright laws. Unauthorized use of our materials is prohibited. Artists who submit applications agree that The Songwriters Festival may use their biographies, images, and music linksfor promotional purposes.
 

7. Image and Content Usage Agreement

By attending The Songwriters Festival or participating as an artist, you acknowledge and agree that:

  • Photos and videos taken during the event may be used for marketing, advertising, and promotional purposes.

  • Social media content tagged with The Songwriters Festival may be reshared, used in marketing, or displayed on our website.

  • Content publicly available on artist websites or social media may be used to promote scheduled performances.
     

If an artist or attendee does not wish to have their content used, they must submit a written request before the event.
 

8. Changes to This Agreement

The Songwriters Festival reserves the right to update this User Agreement at any time. Any changes will be posted on our website. Continued use of our services after changes are posted constitutes acceptance of the new terms.
 

9. Contact Information

For questions regarding this Privacy Policy and User Agreement, please contact us through our official website.

By using The Songwriters Festival website, purchasing tickets, submitting an artist application, or attending an event, you acknowledge and agree to these terms.

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